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cyberMEDIUM2026-04-23 05:19 UTC

Building an AI Helpdesk SaaS with Agentic Automation

Hey devs πŸ‘‹ I just built a full-stack AI SaaS helpdesk platform focused on automation, intelligent ticket handling, and what many are starting to call agentic AI systems. Most support systems are reactive. I wanted something that: Understands tickets automatically Makes decisions Takes actions witho

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