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techHIGH2026-04-22 23:13 UTC

Effective On-Call Rotations: Lessons From Building Fair Schedules

The Rotation Nobody Wants Our on-call rotation was a spreadsheet. Updated manually. Someone always got scheduled during their vacation. Two people occasionally got double-booked. Holidays were a battleground. Track total on-call hours, not just shift count: def calculate_oncall_burden(engineer, pe

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